Wells College
Sodexo, Dining Services
PO Box 500
Aurora, NY, 13026
Phone: 315.364.3378
Fax: 315.364.3397
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Catering Policies & Procedures
Catered services are provided as a means of allowing you, the customer, the opportunity to host a function, attend it and enjoy it too. We will happily work with you to pre-plan your event, set up your event and then execute it. We do, however, ask for your assistance in this planning phase. By helping us with a few guidelines, we are then able to efficiently provide you the service that you need. If you are unsure of any item whatsoever, please ask prior to your function.
Choosing a Site
When planning your function, you must first decide where it will take place. There are several areas generally available on campus. Please contact Conference Services (3399) to inquire about availability. For functions taking place in the Sommer Center, please contact Student Activities (3330).
Recommended Ordering Times
It is recommended that all catered functions be booked at least 2 weeks in advance to ensure that all of your needs are met. Most functions require a fair amount of preplanning and ordering to execute properly. By not beginning that process in a timely manner, we run the risk of not being able to obtain a desired food product. Please plan ahead.
Attendance and Guarantees
Dining Services will require a guaranteed head count no less than 48 hours in advance of your function. This allows us to prepare the proper quantities of food without incurring waste. Should you not call with an updated count your estimated count will serve as your guarantee. Your bill will reflect your guarantee or your attendance, whichever is higher.
Delivery Charges
All paper service deliveries outside of Main or the Sommer Center will incur a $10 set-up/pick/delivery charge. All china deliveries for 20 guests or less will incur this charge also. For groups over 20 wishing a china service outside of Main or the Sommer Center, this charge will be $25. Groups wishing to pick up their orders from the Main Dining Hall themselves can do so at no charge. Any function with a total bill of $200 or more is exempt from this delivery charge altogether.
Weddings
Due to the nature and time consumption of weddings, prices reflected in this guide do not necessarily apply to wedding services.
Main Dining Hall Turnover
We will happily re-arrange the rectangular tables in Main Dining Hall to suit your needs at no charge. For those customers requesting round tables in Main Dining Hall, there will be a $150 fee to cover the expense of doing this. In the event that you would like more round tables than Wells' resources allow, you will also have to pay table rental.
Billing
Customers hosting a function that will not be billed to a Wells College account number are expected to settle their expenses on the day of their function. For functions over $500, a 30% deposit must be submitted 2 weeks prior to the function. This deposit is refundable provided that your cancellation is received at least 72 hours prior to your function.
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